COVID-19 NOTICE OF SHIPPING DELAYS
Thanks for shopping with us!
We love our gear and can't wait to have you in it!
Please note that shipping times are taking a little longer than what is typical.
Here's Canada Post's disclaimer regarding shipping times (from CanadaPost.ca):
We are experiencing delays as we put safety first. Our top priority is to do everything possible to keep our people, and the communities we serve, safe. That has meant implementing significant changes right across our operations, following the guidance of national and local public health authorities.
In the last few weeks, we have seen a significant increase in parcel volumes as Canadians stay home and shop more online. With incoming parcel volumes at Christmas levels, the safety measures we’ve implemented in our processing facilities mean it is taking longer to process. Those measures include physical distancing in facilities that were not designed for keeping people 2 metres apart. While we are delivering in record numbers for this time of year, customers should anticipate delays.
Should you have any questions, or concerns, or if you'd like to arrange an in-store pickup, reach out to our Online Shop manager, Caitlin, at Caitlin@ridecycleclub.com. She's here to help!